Rockwood Child Nutrition has recently adopted a new family-friendly system called NutriKids, thanks to the voter-approved bond issue in 2008. Enrollment for the new child nutrition program will begin in December, and school cafeterias will begin using the system in January 2009.

NutriKids offers parents a secure system for school meals, along with other important features and benefits:

• 24/7 access to accounts and balances
• Secure online payments through credit/debit cards and PayPal accounts
• One meal account per family will allow for easy management of funds
• Itemized purchase history up to 30 days can be viewed in online account
• Automatic notification sent to e-mail when balances are low

First, parents will need to log-in and create an account on mynutrikids.com.

 Learn more about NutriKids Online Payments
 Read the NutriKids parent letter to opt-out of the system

Frequently Asked Questions about NutriKids

Where do I get my student’s Student ID?
A student’s Student ID information can be obtained by contacting your school and asking for the ID. Your child’s ID number may also be displayed on their school ID card.

I forgot my password. How can I get my password?
Click the “Forgot Password?” link in the MyNutrikids.com login page. Enter the e-mail address you used when you created your MyNutrikids.com account and click “Retrieve Password.” Your password will be e-mailed to you.

How secure is the payment process?
MyNutrikids.com partners with PayPal for online payment processing. The PayPal website utilizes Secure Sockets Layer (SSL) technology to encrypt data transmissions and to provide website authentication. PayPal has quickly become a global leader in online payment solutions with 100 million account members worldwide. Available in 55 countries and regions around the world, buyers and sellers on eBay, online retailers, online businesses, as well as traditional offline businesses are transacting with PayPal. PayPal has received close to 20 awards for technical excellence from the internet industry and the business community. PayPal is certified by VISA for its CISP/Cardholder Information Security program. This certification is VISA's highest security protocol.

What does it cost to use this service?
This service is free to all Rockwood parents.

Can the payment be used for other school fees?
MyNutrikids.com online prepayments are for school meal programs only.

How long will it take for my deposit to show up in my child’s account?
Deposits made with PayPal accounts or credit/debit cards typically are available for use by the next business day.

I used a credit card to make my deposit. Why does my bank statement show that a PayPal account was used?
MyNutrikids.com uses PayPal as the payment processor for all transactions. What this means is that even if you use a credit card instead of a PayPal account, the payment is still processed by PayPal. Therefore, the description on the bank statement does not mean that a PayPal account was used but rather that PayPal processed a financial transaction.

Can I make payments to multiple children’s accounts with one payment?
Yes. You will need to enter a specific payment amount for each child.

My child makes purchases at school everyday. I added my child to my account but when I click on history to view account history, it is blank. Why are there no transactions?
Please allow up to 24 hours for transaction history to be transferred online.

How do I find out what my child has been buying for lunch?
To view purchases for as many as the previous 30 days, login to MyNutrikids.com and click the History link next to your student's name on the MyStudents page.

Can I receive an email when my child's account balance is low?
Yes. You can establish an account balance notification threshold for each child. Once the account balance falls below the established amount, MyNutrikids.com will automatically send you an email notice. (Email frequency is determined by the school)

How will my child’s account be established in NutriKids?
The system will pull your child’s information posted on Infinite Campus, the district’s student information system. This increased level of security will include a photo of your child. That way child nutrition workers can make sure your child matches the photo ID, as well as the biometric scan, to ensure funds are accessed from the correct family’s meal accounts.

Who should I contact if I have questions about a recent payment?
Please contact Pat Brune at 636-733-3256.